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Privacy Policy

Last updated: November 11, 2025

1. Introduction

Welcome to fractalof. We are committed to protecting your privacy and ensuring transparency about how we collect, use, and safeguard your personal information. This Privacy Policy explains our practices regarding data collection and usage.

2. Information We Collect

Account Information

When you create an account, we collect your email address and password (stored securely using industry standard hashing). If you sign in with Google OAuth, we receive your email address and basic profile information from Google.

Usage Data

We may collect information about how you interact with our service, including search queries, chart selections, and feature usage. This data helps us improve our service and is processed locally when possible.

Technical Information

We automatically collect certain technical information, such as your IP address, browser type, device information, and access times. This information is used for security purposes and service optimization.

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our pattern search service
  • Authenticate your account and manage your session
  • Process billing and subscription payments
  • Improve our service through usage analytics
  • Respond to your inquiries and provide customer support
  • Ensure security and prevent fraud

4. Data Storage and Security

We implement appropriate technical and organizational measures to protect your personal information. Your passwords are hashed using secure algorithms, and we use HTTPS encryption for all data transmission.

Your data is stored on secure servers, and we retain your information only for as long as necessary to provide our services or as required by law.

5. Third-Party Services

We use third-party services that may collect information about you:

  • Google OAuth: If you choose to sign in with Google, Google's privacy policy applies to the information they share with us.
  • Payment Processors: We use secure payment processors to handle billing. These services process your payment information according to their own privacy policies.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete information
  • Request deletion of your account and associated data
  • Opt out of certain data collection practices
  • Export your data in a portable format

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Cookies and Tracking

We use session cookies to maintain your authentication state and provide a secure experience. These cookies are essential for the service to function properly and are not used for advertising or tracking purposes beyond what is necessary for security and functionality.

8. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the service after such changes constitutes acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: privacy@fractalof.com